and we will gratefully assist you. A refund or exchange will be applied under the following conditions:
Refunds or exchanges will be accepted within 14 days of your original receipt of the order.
Any return after 14 days will be eligible ONLY FOR EXCHANGE within 30 days of the original receipt of the order.
Any return after the 30 days of the original receipt will be eligible only for issuance of store credit.
Any return must be unused and in re-sellable condition. If the returned product is considered used, altered, damaged (scratches, wreckage etc.) after a thorough inspection will not qualify for a refund or exchange and may be discarded.
All returns will be examined and thoroughly checked by our Quality Assurance team before processing a refund.
A 35% restocking fee will be applied for all qualifiable refunds except if the product is considered defective or due to a shipping error.
All product needs to be in the order received which means all wrapping and tags need to be present or return will be void.
Shipping charges for returned items must be shouldered by the buyer unless the return is due to our error or the product is defective.
Shipping charges are non-refundable when crediting a refund.
All SALE items are final and are not eligible for refund or exchange. Our SALE items are already discounted for final sale.
Only regular products are eligible for refund or exchange.
After being qualified for a refund, we will process a credit to your original payment method within three days of receiving your return.
Allow up to 2-3 business days for your refund to reflect in your bank account.
Include the Return RMA NUMBER PROVIDED BY US ON THE OUTSIDE OF THE BOX.
ALL RETURNS MUST BE MAILED TO ATTN:
XBEAUTYTEMPTATIONS & RETURN RMA NUMBER
2813 SAVANNAH WALK CV SUWANEE, GA 30024
PRODUCT MUST be shipped (with product BOX IF ANY) in a secure mailing bag, the same way it was received. This is only applicable for a refund and does not apply for exchanges.
Your Return Form MUST accompany the return/exchange.
If you are shipping an item over $50 we highly recommend you to get a trackable shipping service or purchasing shipping insurance as we do not guarantee to receive your returned item.
XBEAUTYTEMPTATIONS.COM is not responsible for any item that is not received or not returned in accordance with these terms.
PRICING
We always do our best to keep our pricing information on our website up to date at all times. However, in the event a database error was to occur by posting incorrect pricing, we reserve all the right to correct it without obligation.
We are not obliged to sell the product with pricing information that was incorrectly posted. Instead, we will contact and coordinate with you to identify if you are still willing to purchase the said product at the correct price or rather have it canceled.
*All our policies are firm but may be subject to change to ensure that we will continue to provide the best and positive shopping experience to all our Xbeautytemptations.com customers. In line with this, we reserve our right to make changes at any time without prior notice.
GIVEAWAY ITEMS
Giveaway items when purchased should not be combined with non-giveaway items, all items won in a giveaway must be paid for shipping separate which is $5.50 and can go up depending on the size of item won, customers have an option to not take the item if won.
Every buyer can play in a giveaway, as long as they agree to the shipping charge, for such items won.
Only purchases from US shipping addresses are eligible for giveaway items.
Giveaway items should be purchased separately as it does not have free shipping.
