I ORDERED OR AM THINKING OF ORDERING USING SEZZLE AT CHECKOUT. CAN I GET MORE INFORMATION?
Yes! We partnered with Sezzle to give you the ability to buy now and pay later. If you need more info, or have any questions regarding the service, please visit them here. You can also contact them directly at shoppersupport@sezzle.com.
How Long Will It Take To Get Receive My Order?
DOMESTIC
Once your order is fulfilled it takes 1-3 BUSINESS DAYS.
You will receive a USPS/UPS/FEDEX/DHL tracking number by email when your order is fulfilled.
Please allow for extra business days for your order to be fulfilled during new releases and around postal holidays.
How Do I Cancel Or Change My Order?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process..
Why Was My Order Canceled?
In order to protect our customers, your order may be flagged or canceled due to Fraud alerts from our e-commerce fulfillment software. If an order is suspected of Fraud, our system will flag it as medium or high risk and further cancel the order.
This could happen if our system was unable to verify the billing information that was entered on the order.
If the Billing Address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled. Your order may also get flagged or canceled if you have made too many payment attempts.
If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.
Is Your Website Secure?
Xbeautytemptations.com is committed to protecting your personal information and providing a secure online shopping experience. We use industry standard encryption and password protection technologies such as an SSL (Secure Socket Layer).
How Long Does It Take To Process A Return?
Once your return is received, please allow up to 10 business days for the refund to be processed. You will receive a refund confirmation email once your return has been completed.
Do you ship international?
At the moment no international shipping is available.
Does your company charge a restocking fee for returns?
A 35% restocking fee will be applied for all qualifiable refunds except if the product is considered defective or due to a shipping error. if at any time a customer's order is cancelled due to non- payment or payment arrangements are not fulfilled, we have the right to cancel and restock the items back into inventory, during this process customer will be refunded part and/or all payments already made minus our standard 35% restocking fee. this information will also be recorded and sent over to customer's financial institution in the event of a dispute.
